Services

Flexibility matters. This is the essence of our existence- to offer flexible solutions depending on your specific needs. We have worked with organizations from startup businesses to established conglomerates, effectively customizing solutions for them. Below are some of our services.

Contact Center Management

Value Added Services

Knowledge Process

Contact Center Management

We handle high quality inbound customer interaction services on a 24 x 7 x 365 basis using all channels available – telephony, email, and yes, even your social media engagements.

Consultancy

Before investing in capital intensive expenses, our process and technical consultants can help assess what you need to prioritize, to enable you to reap the benefits of low hanging fruits in running your business.

Transcription, Closed Captioning, and Translation

Our medical and legal practitioners transcribe the content that would otherwise be Greek. Our services also include translation for your favorite media content.

Outbound and Customer Loyalty Programs

No leads, no problem! We set the appointment, generate and convert the leads, and engage followers to be your long-term customers. All you need to do is to do what you do best.

Marketing

Whether you need people to do the legwork for you, profile your customers according to your criteria, or encode and analyze data for your business, we can connect the dots to give the results.

Financial and Accounting

Keeping your balance sheets and financial records accurate can be as easy as 1,2,3. Our certified accountants and investment advisors will help you in removing the guesswork in your books, from bookkeeping to collections.

Feedback Management

The voice and pulse of the customers, both internal and external, are important. This is our solution for keeping your ears on the ground.

Managed IT Services

Our team of IT experts can ensure that your systems are up-to-date with the appropriate technology for your requirements, and provide you with peace of mind knowing your data is secure.

Payroll administration

Understanding that human resource is the most important resource poses a critical requirement for correct payroll computation and administration. Let our payroll managers help you.

Documentation and Audit

Our certified Process and Project Managers assist companies in documentary requirements – from setting up a business, to ensuring compliances to regulatory requirements, to conforming to business standards.