OODC-LOGO-Primary-RGB
OODC-LOGO-Primary-RGB

Hey there!

Welcome to One Outsource

We are a Business Process Management and Outsourcing (BPMO) company based in the Philippines.

We are a team of experienced and passionate professionals working on our clients’ business requirements efficiently every day, for over 20 years.

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WHO WE ARE

One Outsource Direct Corporation, founded in 2003, is a business process outsourcing solutions company based in the Philippines. We work in partnership with the clients we serve to achieve optimum growth, seamless operations, and maximum productivity.

OODC was initially established to assist in the expansion programs of multinational banking institutions based in the Philippines. We started by providing key manpower requirements to handle the telemarketing services of the banks. Years later, we expanded into full customer service operations providing managed outsourced solutions to companies in the hospitality, logistics, education, healthcare, and media industries.

Today, with over 20 years of experience in providing business outsourcing solutions to companies of all sizes, we are confident that we can be your partner in creating quality systems with maximum flexibility that produce results.

 

FOUNDED

OODC was founded for telemarketing and food delivery call center

FULL OUTSOURCE SERVICE

Fully managed customer experience services and advisory

KNOWLEDGE EXPERTISE

Partnership with CLFG; Tech-enabled continous improvement and consultancy services

TECHNOLOGY AND RETAIL

OORS was founded for retail in partnership with Globe; Data-driven campaigns to support digital transformation of companies

DIGITAL TRANSFORMATION

Digital transformation focus and tech expansion

Hey there!

Welcome to One Outsource

We are a Business Process Management and Outsourcing (BPMO) company based in the Philippines.

We are a team of experienced and passionate professionals working on our clients' business requirements efficiently every day, for over 20 years.

Our Story Keeps Getting Better

2003

One Outsource was founded in response to the needs of banks for reliable direct sales agents and verifiers. Recognizing the value of outsourced operations, OODC expanded its services.

2012

Partnering with CLFG Capital enabled OODC to continue scaling its business. In the succeeding years, the company added retail trading and e-commerce operations.

2023

20 years after its founding, One Outsource Group continues its value-driven mission to help clients with their every need in the digital era.

Meet The Management Team that works for you.

LRV

Butch Villamor

Founder and CEO

Armed to the teeth with in-depth knowledge, extensive experience and a progressive mindset, Mr. Lorenzo Villamor,  or as most fondly call him as Butch or LRV, is the Founder, and CEO of One Outsource Group.

PRESIDENT

Mae De Villa

President

Ms. Mae De Villa uses her broad range of interests and knowledge in science, technology, art, and philosophy in applying leadership and management principles to One Outsource Group as the company’s President.

GROAARONELACIOUP

Aaron Elacio

General Manager

With a unique brand of leadership gained from experiences in various industries, Mr. Aaron Elacio, with a head for strategy, makes sure that he is on top of all company operations.

Our Rockstar Team

Our team consists of professional individuals, experts in their respective fields, who work collectively under our common values of Innovative mindset, relentless Giving, candid Openness, Accountable and response-able and with an appetite for Learning. 

ALMA

Alma Reyes​​

Client Operations Head

MA'AM

Maria Medrano

Operations Manager

MIGS

Migs Fausto

Recruitment Operations Manager

19 (1)

Nico Gucila

Operations Manager

Janine Tanchingco

Janine Tanchingco

Operations Manager

Jorell Romano

Jorell Romano

Retail Manager

Nance Lorenzana

Nance Lorenzana

Operations Manager

OSA

Orlhie Almendares

IT Manager

Jaz Cullarin (1)

Jaz Cullarin

CI Manager

Rafael Cepeda (1)

Rafael Cepeda

Digital Marketing Manager

VECK

Bec Nieva

Marketing Lead

TPB

Teo Bañadera

Finance Manager

Karen Ellana

Karen Ellana​

Corporate Sales Executive

WHO WE ARE

One Outsource Direct Corporation, founded in 2003, is a business process outsourcing solutions company based in the Philippines. We work in partnership with the clients we serve to achieve optimum growth, seamless operations, and maximum productivity.

OODC was initially established to assist in the expansion programs of multinational banking institutions based in the Philippines. We started by providing key manpower requirements to handle the telemarketing services of the banks. Years later, we expanded into full customer service operations providing managed outsourced solutions to companies in the hospitality, logistics, education, healthcare, and media industries.

Today, with over 20 years of experience in providing business outsourcing solutions to companies of all sizes, we are confident that we can be your partner in creating quality systems with maximum flexibility that produce results.

Butch Villamor

Armed to the teeth with in-depth knowledge, extensive experience and a progressive mindset, Mr. Lorenzo Villamor,  or as most fondly call him as Butch or LRV, is the Founder, and CEO of One Outsource Group.

Mae De Villa

Ms. Mae De Villa uses her broad range of interests and knowledge in science, technology, art, and philosophy in applying leadership and management principles to One Outsource Group as the company’s President.

Aaron Elacio

With a unique brand of leadership gained from experiences in various industries, Mr. Aaron Elacio, with a head for strategy, makes sure that he is on top of all company operations.

Our Rockstar Team

Our team consists of professional individuals, experts in their respective fields, who work collectively under our common values of Innovative mindset, relentless Giving, candid Openness, Accountable and response-able and with an appetite for Learning. 

I

G

O

A

L

WE GET IT DONE

We care about out clients’ success and growth. Using tested business models and frameworks, we make sure to utilize appropriate tools for solving our clients’ every need.

Partnering with OODC will enable your business to reach a new high and ultimately help you realize business growth. Here, we take pride in the following:

efficiency

Steady growth in cost efficiency - we consistently achieve over 150% increase in client's gross margin vs prior period

TECH-ENABLED

Flexibility to provide the appropriate technology specific to your needs
 

EXPERTISE

High-level standards, led by professionals managers who are certified experts in their fields

EXPERIENCE

Our knowledgeable workforce, led by Directors with over 50 years of senior management experience

STABILITY

A proven track record since 2003

SCALABILITY

Adaptability, with the ability to ramp up or reduce capacities based on operational requirements
 

EFFICIENCY
EFFICIENCY

Steady growth in cost efficiency - we consistently achieve over 150% increase in client's gross margin vs prior period

SCALABILITY
SCALABLITY

Adaptability, with the ability to ramp up or reduce capacities based on operational requirements

TECH-ENABLED
TECH-ENABLED

Flexibility to provide the appropriate technology specific to your needs

EXPERIENCE
EXPERIENCE

Our knowledgeable workforce, lead by Directors with over 50 years of senior management experience

John Doe

Software Engineer

Add team member description here. Remove the text if not necessary.

EXPERTISE
EXPERTISE

High-level standards, led by professionals managers who are certified experts in their fields

STABILITY
STABILITY

A proven track record since 2003